At WM Studios, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
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Name, phone number, and email address (via forms or booking pages)
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Payment details (processed securely through third-party gateways)
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Communication data (inquiries, reviews, or feedback)
2. How We Use Your Information
We use your personal information for:
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Booking confirmations and service communication
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Delivering files, invoices, and receipts
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Providing customer support
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Sending updates about our services or promotions (only if you opt in)
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Improving our website performance and user experience
3. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. All data is stored securely, and payment information is processed through secure, encrypted gateways.
4. Third-Party Services
We may use third-party tools or platforms (e.g., Google Analytics, payment gateways) that have their own privacy policies. We do not share or sell your personal data to any third parties.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but it may affect some features of the site.
6. Your Rights
You have the right to:
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Access the personal data we have about you
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Request correction or deletion of your data
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Withdraw consent for promotional communications at any time
7. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.
Effective Date: 1 Mar 2025
Contact Us:
If you have any questions regarding this Privacy Policy, please contact:
📧 wmstudiosofficial@gmail.com
📞 +91 8390000211/22
Project Hold & Reactivation Policy
At WM Studios / WM Records, we value timely communication and smooth project execution. To maintain proper workflow and scheduling, the following policy applies to all clients and projects:
1. Communication Requirement
Clients are expected to maintain proper communication during the project period. If there is no response to calls, messages, emails, or project updates for an extended period, the project may be placed on hold from our side.
2. Pending Payments
Any pending dues, installment payments, or agreed project charges must be cleared on time. Projects with unpaid balances may be paused until payment clearance.
3. Project Hold
WM Studios / WM Records reserves the right to temporarily stop or pause any project due to:
* No client response
* Long communication gaps
* Pending payments
* Delay in approvals or submissions from the client side
4. Reactivation Policy
Projects resumed after 30 days of inactivity may require a reactivation fee ranging from ₹5,000 to ₹10,000 depending on:
* Delay period
* Pending work
* Studio/session rescheduling
* Resource allocation
5. Additional Charges
If the project requires fresh scheduling, new recording sessions, editing revisions, or reallocation of studio resources after being paused, additional charges may apply.
6. Right to Refuse Continuation
WM Studios / WM Records reserves the right to refuse continuation or delivery of any project until all pending payments and applicable penalties are cleared.
By continuing with our services, the client agrees to the above terms and policies.
Project Failure Policy
At WM Records / Western Music Studios, we are committed to delivering high-quality creative work and investing significant time, expertise, and resources into every project. To ensure transparency and protect both parties, the following policy applies in cases of project failure:
1. Payment Obligation
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Clients/Artists are required to complete all agreed payments within the defined timeline.
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Failure to complete payment for any reason will be considered a project failure.
2. No Refund Policy in Case of Failure
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In the event of project failure due to incomplete payments, no amount paid will be refunded under any circumstances.
3. Delivery Restrictions
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The studio will not hand over any files, recordings, mixes, masters, or related materials until full payment is received.
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Partial payments do not entitle the client to partial or full delivery.
4. Ownership Transfer in Case of Failure
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If a project is abandoned or payments are not completed, the studio will become the sole owner of the project and all associated content.
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This includes (but is not limited to): audio recordings, compositions, beats, lyrics and any creative assets developed during the project.
5. Content Usage & Distribution Rights
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To recover financial and resource losses, the studio reserves the right to:
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Sell, reuse, or redistribute the project content.
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Offer beats, compositions, or recordings to other clients at revised pricing.
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Use the content for promotional or commercial purposes.
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6. Client Responsibility
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Clients are strongly advised to:
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Plan their budget before initiating a project.
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Ensure timely payment completion to avoid loss of ownership and project access.
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Refund Policy
At WM Records / Western Music Studios, we maintain a strict refund policy to ensure fairness and sustainability of our services:
1. No Refund After Work Commencement
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Once any work on the project has started (including recording, production, editing, or planning), payments are non-refundable.
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This is due to the time, effort, and resources already invested.
2. Advance Payments
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All advance payments made to book studio time or services are non-refundable once the booking is confirmed and work is scheduled.
3. Exceptional Refund Cases
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In rare and exceptional circumstances where a refund is approved by the studio:
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The refund amount will be processed after deduction of 18% GST and any applicable service charges.
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The decision to approve a refund lies solely with the studio management.
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4. No Refund for Client Delays or Cancellations
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Refunds will not be issued for:
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Client delays
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No-shows
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Change of mind
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Project discontinuation by the client
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5. Processing Time
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Approved refunds (if any) may take 7–14 business days to process after confirmation.