Project Failure Policy

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At WM Records / Western Music Studios, we are committed to delivering high-quality creative work and investing significant time, expertise, and resources into every project. To ensure transparency and protect both parties, the following policy applies in cases of project failure:

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1. Payment Obligation

• Clients/Artists are required to complete all agreed payments within the defined timeline.

• Failure to complete payment for any reason will be considered a project failure.

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2. No Refund Policy in Case of Failure

• In the event of project failure due to incomplete payments, no amount paid will be refunded under any circumstances.

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3. Delivery Restrictions

• The studio will not hand over any files, recordings, mixes, masters, or related materials until full payment is received.

• Partial payments do not entitle the client to partial or full delivery.

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4. Ownership Transfer in Case of Failure

• If a project is abandoned or payments are not completed, the studio will become the sole owner of the project and all associated content.

• This includes (but is not limited to): audio recordings, compositions, beats, lyrics and any creative assets developed during the project.

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5. Content Usage & Distribution Rights

• To recover financial and resource losses, the studio reserves the right to:

  • Sell, reuse, or redistribute the project content.

  • Offer beats, compositions, or recordings to other clients at revised pricing.

  • Use the content for promotional or commercial purposes.

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6. Client Responsibility

• Clients are strongly advised to:

  • Plan their budget before initiating a project.

  • Ensure timely payment completion to avoid loss of ownership and project access.

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Refund Policy

At WM Records / Western Music Studios, we maintain a strict refund policy to ensure fairness and sustainability of our services:

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1. No Refund After Work Commencement

• Once any work on the project has started (including recording, production, editing, or planning), payments are non-refundable.

• This is due to the time, effort, and resources already invested.

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2. Advance Payments

• All advance payments made to book studio time or services are non-refundable once the booking is confirmed and work is scheduled.

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3. Exceptional Refund Cases

• In rare and exceptional circumstances where a refund is approved by the studio:

  • The refund amount will be processed after deduction of 18% GST and any applicable service charges.

  • The decision to approve a refund lies solely with the studio management.

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4. No Refund for Client Delays or Cancellations

• Refunds will not be issued for:

  • Client delays

  • No-shows

  • Change of mind

  • Project discontinuation by the client

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5. Processing Time

• Approved refunds (if any) may take 7–14 business days to process after confirmation.